Clients Frequently Asked Questions

Do you have questions about how we work? Take a look at the FAQs!

1. What does Atzean Technologies specialize in?

   Atzean Technologies specializes in crafting custom software solutions for businesses across diverse industries. Our team excels in building fast, intuitive, and visually appealing user interfaces for both web and mobile platforms. By leveraging advanced technologies and a customer-first approach, we tailor solutions to meet your unique business needs.

   Want to learn more about our process? Check out this page.

2. Does Atzean Technologies use Agile methodologies?

   Yes. We apply Agile principles and use Scrum as a framework to organize our work. Scrum gives our teams higher ownership and accountability, and it allows individuals to work across a range of specializations.

   Discover more in our detailed ✨Playbook.

3. What technologies does Atzean Technologies use?

   At Atzean Technologies, we work with cutting-edge tools to ensure top-notch solutions that exceed expectations:

   Programming Languages

   We specialize in Python, Node.js, and JavaScript for robust backend systems, with JavaScript also being our go-to choice for client-side and hybrid mobile applications.

   Frameworks

   Our expertise includes Django, Flask, Angular, React, Express, and Phoenix, ensuring that we match the right technology to your specific project requirements.

   Find more about our tech stack in our programming guideline.

4. What benefits does Atzean Technologies offer its employees?

   🚀 Professional Development: Comprehensive training programs, English language support, conference sponsorships, and coaching opportunities to support career growth.

   🤓 Study Leave: Our team members in applicable regions receive up to 14 days of annual study leave to focus on educational pursuits.

   🌱 Health and Wellness: We promote work-life balance with remote work policies and wellness initiatives, including gym membership discounts. US-based employees also receive premium health, dental, and vision plans.

   🚇 Transportation: Brooklyn-based team members enjoy monthly Unlimited Ride MetroCards for convenient commuting.

   🏠 Remote Work Flexibility: We are a fully remote organization, providing all tools needed for productive work environments.

   🏘 Retirement Benefits: Our US employees benefit from 401(k) plans with up to 3.5% contribution matching.

5. How does Atzean Technologies manage employee schedules?

   We maintain flexible scheduling aligned with US time zones (±2 hours). While team members are encouraged to adhere to a defined schedule, temporary adjustments are allowed for personal or professional needs.

General

1. What makes Atzean Technologies unique?

   Atzean Technologies is founded on the principles of software engineering excellence. Our engineers work closely with project managers to ensure a seamless understanding of your vision. This collaboration helps us deliver value through innovative solutions, efficient workflows, and continuous communication.

   We pride ourselves on transparency and provide detailed time-tracking reports linked to invoices, so you know exactly how we’re contributing to your success.

2. How long does it take to fill a position with Atzean Technologies?

   On average, we provide a list of qualified candidates within 24–48 hours. For niche or highly specialized roles, this timeline may be slightly extended to ensure the perfect match.

3. Who owns the intellectual property of the work?

   You retain complete ownership of all intellectual property created by our engineers.

4. Are there upfront costs or fees?

   No, there are no upfront costs. The first invoice is only issued after a two-week risk-free trial period.

5. How does the risk-free trial work?

   Each engagement begins with a two-week trial period. During this time, you evaluate the engineer’s performance. If you decide to continue, you’ll only be billed for their time after the trial ends.

6. Who are Atzean Technologies' typical customers?

   Our clients range from ambitious startups to Fortune 500 companies. We provide scalable solutions customized to businesses of all sizes.

Quality Assurance

1. How does Atzean Technologies ensure quality?

   Our rigorous hiring process includes technical assessments, interviews, and in-depth skill evaluations. We use proprietary smart tests that dynamically adapt to the candidate’s performance, enabling us to assess their skills accurately.

   If performance issues arise, we implement a 30-day improvement plan with mentorship and project management support to ensure alignment with your goals.

2. What happens if I’m not satisfied with Atzean’s Engineer?

   We have several solutions to offer under these circumstances. If there are certain areas you would like for them to improve on we will begin a 30-day performance improvement plan. During this time we will assign them a mentor who would be an expert in the field that requires improvement. They will also be accompanied by our Project Manager who will be assisting them through this process. At the end of this period, we can measure the success of the program and review others' opinions if necessary. Our priority is to make sure that our engineer is the right fit for your team.

Location

1. Where are Atzean Technologies' engineers located?

   Our engineers are based across Latin America, ensuring seamless collaboration during US business hours.

2. Do Atzean Technologies’ engineers work remotely?

   Yes, all engineers work remotely, with the necessary tools provided to create efficient and comfortable home office setups.

Payment

1. How can I pay Atzean Technologies?

   We accept ACH transfers, bank wires, and checks for convenience.

2. What are your payment terms?

   Invoices are sent on the 1st and 16th of each month, with NET 10 payment terms.